Once an order is received, processing takes 1-3 business days then it will be sent to a professional printer. Turnaround time at the printer for paper products is typically 5 business days and for cups/napkins 2-3 weeks. I use different print vendors for different products, and your product may be shipped from Virginia or directly from the vendor. You will receive a notification when the package ships and a tracking number. Please contact me at firstname.lastname@example.org with any shipping questions.
Once the item has been mailed with USPS or UPS, it is no longer under my control. I am not responsible for lost or delayed packages due to postal errors, weather, pandemic, or unforeseen circumstances.
If you are purchasing a product for yourself and ANOTHER product(s) as a gift, you will need to place two separate orders. It is possible for certain item to have gift messages sent with products and wrapping may be available for an additional fee. Please message me prior to ordering to confirm.